Terms and Conditions

Welcome to Super Star Jackets. These Terms and Conditions govern your use of our website and your purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing a product, you agree to these Terms and Conditions. Please read them carefully before using our website or placing an order.

Super Star Jackets is an online store operated by Shahroz Fateh LLC.

We sell jackets and related apparel products to customers through our website.

Our business information is provided at the end of this page for transparency.

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the normal operation or security of the website.
• Submit false or misleading information.
• Use our website in a way that may damage or disrupt our services.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, or website.

We make reasonable efforts to ensure that product descriptions, images, sizes, materials, colors, prices, and other product information are accurate.

However, minor differences may occur due to:

• Screen and display settings
• Photography and lighting conditions
• Manufacturing or material variations
• Product updates or availability

If we discover a significant error in a product description or price, we may contact the customer and provide the available options before completing the order.

All product prices displayed on our website are in United States Dollars (USD) unless otherwise stated.

Prices may change from time to time. A price change will not affect an order that has already been successfully confirmed, except where there is an obvious pricing or technical error.

The total amount payable, including applicable shipping charges and other applicable charges, will be displayed during checkout before the customer completes the purchase.

When you place an order, you are submitting a request to purchase the selected products.

After an order is successfully submitted, we may send an order confirmation to the email address provided by the customer.

An order may be subject to verification before processing.

We reserve the right to cancel an order where reasonably necessary, including in circumstances involving:

• Product unavailability
• Incorrect product or pricing information
• Payment authorization failure
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Shipping restrictions
• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, an applicable refund will be issued to the original payment method.

Payment is collected when the customer completes the checkout process, subject to the payment method and payment provider used.

The payment methods available to the customer will be displayed during checkout.

Payments may be processed by third-party payment service providers.

Customers should not send complete payment card information, passwords, or other sensitive payment credentials to us through email or other unsecured communication channels.

For additional information, please review our Payment Policy.

A flat shipping charge of USD $19 applies to each order.

Our estimated delivery time is:

• Handling / Processing: 4–5 business days
• Transit: 4–5 business days
• Total Estimated Delivery: 8–10 business days

Orders placed before 6:00 PM Eastern Time (New York) on a business day will begin processing on the same business day.

Orders placed after the cut-off time, on Sundays, or on applicable public holidays will begin processing on the next business day.

Delivery estimates are not guaranteed dates and may be affected by carrier delays, customs processing, weather, public holidays, or other circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

We ship internationally, subject to carrier availability and applicable destination-country requirements.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, such destination-country charges may be the responsibility of the customer.

Customers are responsible for providing accurate shipping and contact information.

Our Return Policy applies to eligible returns and exchanges.

Customers must contact us within 48 hours of delivery if there is an issue with an order.

Eligible returns may be requested within 15 days from the date the order is delivered, subject to the requirements of our Return Policy.

Products generally must be new and unused, except where the issue itself makes the product unsuitable for use.

Customers should not send products back without first receiving return instructions from our customer service team.

Please review our complete Return Policy for eligibility requirements, return procedures, refunds, and exchanges.

Approved refunds are generally issued to the original payment method.

Refund processing begins after the applicable return has been received and approved, where a returned product is required.

The time required for a refund to appear in a customer's account may vary depending on the customer's bank, card issuer, or payment provider.

Customers who wish to cancel an order should contact us as soon as possible.

Because orders may enter processing shortly after they are placed, cancellation cannot be guaranteed once an order has entered processing or has been shipped.

If an order has already been shipped, the customer may need to follow the applicable return procedure.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities performed through your account.

You agree to provide accurate and current information when creating or maintaining an account.

Please notify us promptly if you believe your account has been accessed without authorization.

Unless otherwise stated, the content available on our website, including text, product descriptions, graphics, photographs, logos, designs, and other materials, is owned by or licensed to Super Star Jackets or Shahroz Fateh LLC.

You may not reproduce, copy, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.

If our website allows customers to submit reviews, comments, photographs, or other content, you are responsible for ensuring that the content you submit is accurate and does not violate the rights of others.

You must not submit content that is unlawful, fraudulent, abusive, defamatory, misleading, or contains unauthorized personal information.

We may remove content that violates these requirements or applicable law.

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, protect, and process personal information.

Please review our Privacy Policy for additional information about our privacy practices.

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Website availability may be affected by maintenance, technical problems, hosting issues, security incidents, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, Super Star Jackets and Shahroz Fateh LLC will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

We are not responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, transportation disruptions, carrier delays, government actions, public emergencies, labor disruptions, technical failures, or other events outside our reasonable control.

We may update these Terms and Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.

The latest version will be published on this page with the updated effective date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms and Conditions to the extent permitted by applicable law.

These Terms and Conditions are intended to be governed by the applicable laws of the jurisdiction in which Shahroz Fateh LLC operates, without limiting any mandatory consumer protections that may apply to customers in their place of residence.

If you have questions regarding these Terms and Conditions, your order, our products, or our services, please contact us:

Email: info@superstarjackets.com
Phone: +1 (585) 953-5745

Business Days: Monday – Saturday
Working Hours: 9:00 AM – 6:00 PM Eastern Time (New York)
Closed: Sundays and public holidays

Company Name: Shahroz Fateh LLC
EIN: 33-2878988
Business Name: Super Star Jackets
Business Address:
23 Mossy Oak Cv, West Henrietta, NY 14586, USA
Phone: +1 (585) 953-5745
Email: info@superstarjackets.com
Business Days: Monday – Saturday
Working Hours: 9:00 AM – 6:00 PM Eastern Time (New York)
Closed: Sundays and public holidays