Privacy Policy

Super Star Jackets, operated by Shahroz Fateh LLC, respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared when you visit our website, create an account, place an order, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily provide when using our website, including:

Depending on how you interact with our website, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Account login information, if you create an account
• Information you provide when contacting customer support
• Other information necessary to process and fulfill your order

When you make a purchase, payment information may be collected and processed by our third-party payment processors.

We generally do not store complete credit or debit card numbers on our website. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Website interactions
• Referring website or source
• Date and time of visits
• General usage and diagnostic information

This information helps us operate, maintain, secure, and improve our website.

We may use the information we collect to:

• Process and fulfill orders
• Process payments
• Ship and deliver products
• Provide order confirmations and shipping updates
• Respond to customer inquiries
• Process returns, exchanges, and refunds
• Maintain customer accounts
• Provide customer support
• Prevent fraud and unauthorized transactions
• Maintain website security
• Improve our products, website, and services
• Understand website usage and performance
• Comply with applicable legal and regulatory requirements
• Send promotional or marketing communications where permitted and where you have provided the required consent

When you place an order, we may use your contact information to communicate with you about your transaction.

These communications may include:

• Order confirmation
• Payment confirmation
• Order processing updates
• Shipping and tracking information
• Delivery updates
• Return or refund communications
• Customer service responses

These transactional communications may be sent even if you have not subscribed to promotional marketing communications.

Where permitted by applicable law, we may send promotional communications about products, offers, or updates.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications concerning your orders.

Our website may use cookies and similar technologies to provide essential website functionality and understand how visitors use our website.

Cookies may be used to:

• Keep items in your shopping cart
• Maintain your session
• Remember preferences
• Improve website functionality
• Understand website traffic and performance
• Measure advertising effectiveness
• Help provide relevant advertising, where applicable
• Detect fraudulent or suspicious activity

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

We may use third-party analytics and advertising services to understand website activity, measure advertising performance, and improve our marketing.

These services may collect information about website visits, interactions, devices, and advertising activity through cookies, pixels, tags, or similar technologies.

Where applicable, these services may include services provided by companies such as Google and Meta.

Third-party services process information according to their respective privacy policies and terms.

We do not sell your personal information as a standalone customer list.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

These providers may include:

• Payment processors
• Shipping and delivery companies
• Order fulfillment providers
• Website hosting providers
• Website security providers
• Analytics providers
• Advertising and marketing service providers
• Customer support and communication services
• Professional advisers where necessary
• Government authorities or law enforcement when required by law

We only share information as reasonably necessary for the applicable business or legal purpose.

To fulfill your order, we may provide necessary customer information to shipping and delivery providers.

This may include your:

• Name
• Shipping address
• Phone number
• Email address
• Order information

This information is used to deliver your order and provide shipment-related services.

Payments may be processed through third-party payment processors.

When you make a payment, the applicable payment provider may collect and process payment and transaction information.

Super Star Jackets does not request customers to send complete card numbers, security codes, passwords, or other sensitive payment credentials through email or other unsecured communication channels.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete and maintain transaction records
• Provide customer support
• Resolve disputes
• Prevent fraud
• Comply with legal, accounting, tax, and regulatory obligations
• Enforce our agreements and policies

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of third-party services before providing them with personal information.

Depending on applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Ask questions about how your information is processed

Some information may need to be retained where required by law or where necessary for legitimate business purposes.

To make a privacy-related request, please contact us using the information provided below.

Because we operate an online store serving customers in different countries, personal information may be processed or transferred in countries other than the country where you live.

Where required, we take appropriate steps to handle personal information in accordance with applicable privacy and data-protection requirements.

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

We encourage customers to review this page periodically for the latest information about our privacy practices.

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Email: info@superstarjackets.com
Phone: +1 (585) 953-5745

Business Days: Monday – Saturday
Working Hours: 9:00 AM – 6:00 PM Eastern Time (New York)
Closed: Sundays and public holidays

Company Name: Shahroz Fateh LLC
EIN: 33-2878988
Business Name: Super Star Jackets
Business Address:
23 Mossy Oak Cv, West Henrietta, NY 14586, USA
Phone: +1 (585) 953-5745
Email: info@superstarjackets.com
Business Days: Monday – Saturday
Working Hours: 9:00 AM – 6:00 PM Eastern Time (New York)
Closed: Sundays and public holidays