Terms & Condition

Welcome to Superstar Jackets! By using our website and placing orders, you agree to the following terms and conditions. Please take a moment to review them carefully.

Introduction

These Terms and Conditions govern the use of the Superstar Jackets website and the services we offer. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

Product Information

  • All products listed on our website are described as accurately as possible. However, we cannot guarantee that the colors or details of products will appear exactly as shown due to variations in screen settings.
  • Prices are listed in USD and are subject to change at any time without notice.

Order Acceptance and Cancellation

  • When you place an order, we will send you an email confirming receipt of your order. This does not mean that your order has been accepted. We reserve the right to cancel or refuse any order at our discretion.
  • Order Cancellation: You can cancel your order within 24 hours of purchase without any cancellation fees. If you cancel your order after the 24-hour period, no fees will be deducted. We will process your cancellation and provide a full refund, including any shipping charges.

PAYMENT

  • We accept all major payment methods, including credit/debit cards and PayPal.
  • Payment is processed securely via trusted payment gateways, and no payment information is stored on our servers.

Shipping and Delivery

  • We offer free shipping on all orders. Shipping times are typically between 6 to 10 business days.
  • Orders placed before 5:00 PM (GMT) will be processed the same day; orders placed after this time will be processed the next business day.
  • Shipping carriers, such as FedEx, will be used for delivery.

Returns and Exchanges

  • We offer a 20-day return and exchange policy. Items must be in original condition, unused, and with all tags attached.
  • Customized items are non-returnable.
  • For returns or exchanges, please contact us within 24 hours of receiving your order.
  • Refunds will be processed within 5 business days once the returned product is inspected.
  • Shipping charges will not be refunded unless the item is defective or incorrect.

Defective or Incorrect Products

If you receive a defective or incorrect product, contact us within 24 hours of delivery. We will either replace the product or provide a full refund.

Customer Support

If you have any questions or concerns, our customer support team is here to help:

Limitation of Liability

  • Superstar Jackets is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that the website will be free from errors, bugs, or interruptions.

Privacy and Data Protection

We value your privacy and adhere to a strict privacy policy. For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Modifications

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United States.