FAQs

What’s the estimated delivery timeframe for my order?

Estimated Delivery Timeframe: Once your order is shipped, it will be delivered to your doorstep within 6 to 10 business days (Monday to Friday).

How can I monitor the progress of my order?

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

You can monitor the progress of your order by using the tracking number provided in the email. To track your order, simply visit the carrier’s website (e.g., FedEx) and enter your tracking number.

 

Are your sizes based on inches or centimeters for measurement?

Our sizing options cater to both inches and centimeters for your convenience. We encourage you to consult our size guide as a point of reference.

Do you provide international shipping services?

Currently, we only provide shipping within the United States. We do not offer international shipping at this time.

How can I make a payment for my SuperJackets order?

You can make a payment for your SuperJackets order using various payment methods, including credit/debit cards and PayPal. All payments are processed securely through trusted payment gateways.

Is it obligatory to create an account when placing an order?

No, it is not obligatory to create an account when placing an order on our website. You can complete your purchase as a guest without creating an account. However, creating an account can make future orders quicker and easier.

 
 

Is online shopping a secure option with Superstar Jackets?

Yes, online shopping with Superstar Jackets is completely secure. We use trusted and secure payment gateways to process all transactions, ensuring that your personal and payment information is protected. Your privacy and security are our top priority.

How can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. To do so, simply contact our customer service team via email at info@superstarjackets.com or by phone at +1 949-821-3382. We will assist you in making any changes or processing your cancellation.